Policies

Evolution is family owned and operated!  The origins of our company go all the way back to 1969 in Austin, Texas residing in a hot garage blowing glass.

We proudly carry a huge variety of merchandise – all at great prices! We also own the brands Diamond Grind, EZ Grind, ERGO, Flora Jane's, NEO, Skunky's, HIFI and Evo-Gems.

With 50+ years of industry expertise and a reputation for super customer service – we are your Go-To distributor for all things head shop and alternative.

 

Account application: We will verify that you either have a brick and mortar store or a valid website selling similar merchandise. When you apply please submit a tax ID. Only valid businesses will be approved to have an online account. Please email us if you have any questions.

Shipping: We ship UPS Ground - expedited shipping is available. Orders generally ship out within 1-2 business days. You will be charged for orders made on the website when they are packed and ready to ship. A credit card is required before we pack your order. We try our best to get your order out quickly!

Payments: Visa, MasterCard, Amex, Checks, Wire Transfer and Paypal. Any payments not paid in the agreed upon time are subject to collection fees and attorney fees. Checks returned for insufficient funds will be charged $30 for each transaction. We reserve the right to take away terms anytime we choose and we have a 2 strikes and your out rule.

Returns: Call for return authorization. All returns are subject to a 20% restocking fee. Breakage/Damages must be reported within 6 business days of receipt of order. Original packaging must be kept for inspection by UPS in order for Evolution to process your damage claim. Credit will be issued on damages.

Our minimum order is $200